Wire your AI to a living data stream
Live Data Sync — move from static knowledge bases to automated refetch.
Download PDFThe problem
The hidden danger of static knowledge bases
Once a file is uploaded to a typical AI system, its accuracy starts degrading the moment the source changes. A pricing sheet exported on Monday is wrong by Wednesday. A spec sheet from last quarter quietly contradicts the manufacturer's current product page.
Your AI's memory fractures from reality — and you don't notice until a customer-facing answer is wrong.
How it works
The automation pipeline
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01
External data changes
Dealer pricing sheet, manufacturer spec page (Crestron, QSC, Extron), or internal install standard gets updated at the source.
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02
AVCodex refetches automatically
On the schedule you set, the agent pulls the new version into its knowledge base — no manual re-upload required.
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03
Agents answer with live data
Sales, support, and install crews query the agent and get the current number, not last quarter's. "Updated price is $4,895." "Got it — thanks."
Setup
Activate the live connection
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01
Open the agent profile
Settings menu in your AVCodex workspace.
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02
Click Sources
Where your knowledge base files live.
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03
Find the file
Spec sheet, pricing doc, install manual — any source you want kept current.
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04
Enable Refetch
Toggle on. Set frequency. Done.
Tuning the sync
How often should you refetch?
There's no single right answer — match the cadence to how often the underlying source actually changes. A good baseline:
| Cadence | Data volatility | Example source | When to use |
|---|---|---|---|
| Daily | High | Live dealer pricing, BOM spreadsheets | Anything client-facing with live numbers |
| Weekly | Medium | Manufacturer release notes, project status | Status that changes on a predictable cadence |
| Monthly | Low | Install standards, policy docs | Stable foundational guidelines |
The outcome
The continuous intelligence loop
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01
Team edits source
Pricing sheet or spec page is updated where it normally lives.
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02
Sync engine catches it
Refetch runs on the schedule you set.
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03
User asks the agent
Sales rep, support tech, or install crew member.
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04
Agent answers fresh
Always-current response — every time.
You are no longer managing an AI's memory. You are wiring it into the systems you sell, install, and support.
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